I was privileged to work with Telstra and Microsoft Australia during last 3 months (under NDA) on formulating a strategy for Australian customers to be able to own a phone number for Microsoft Teams or Skype for Business Online as a part of Office 365.
The official launch event held in Sydney on 19/03/2018 at the Telstra customer experience centre https://www.telstra.com.au/business-enterprise/solutions/collaboration-conferencing/cloud-collaboration/telstra-calling-365
Current service enabled countries;
The new service is named as “Telstra Calling for O365 (TCO)” and now in preview with first 35 customers chosen by 7 Australian partners. Australia is the 11th country being added to the service but quite different from the other 10 countries’ model.
Microsoft solely acts as the PSTN provider in all other cases except the very first partnership model developed for Australia. Telstra, Australia’s premier communications provider will provide the PSTN capabilities directly via Microsoft datacentres in Sydney and Melbourne leaving Microsoft to provide the Office 365 front-end for customers.
The purchasing experience will be slightly different from the global model but the service enabling process is quite similar via same O365 control panel.
There will be 3 calling plans instead of 2 plans elsewhere, below is a glimpse of the new calling plans;
and here are the special conditions to be considered;
I’m helping few preview customers as I write this article and hope to provide further updates during the preview period. Stay tuned…